Job Vacancy: Job title: Sales Representative, Nigeria
Job description: Branch Overview
Imagine a world where every person has improved access to financial services. People could start new businesses, pay for their children’s education, and cover their emergency medical bills – the possibilities to improve life are endless.
Branch is a global technology company revolutionizing financial access for millions of underserved banking customers today across Africa and India. By leveraging the rapid adoption of smartphones, machine learning, and other technology, Branch is pioneering new ways to improve access and value for those overlooked by banks. From instant loans to market-leading investment yields, Branch offers a variety of products that help our customers be financially empowered.
Branch’s mission-driven team is led by the co-founders of Kiva.org and one of the earliest product leaders of PayPal. Branch has raised over $100 million from leading Silicon Valley investors, including Andreessen Horowitz (a16z) and Visa.
With over 32 million downloads, Branch is one of the most popular finance apps in the world.
Overview of the role
As a Sales Representative at Branch, you will be pivotal in driving sales while ensuring a seamless and positive customer experience. Your responsibilities will extend beyond sales, encompassing proactive issue resolution and diligent oversight of customer interactions on our app. You will be instrumental in maintaining positive business relationships and ensuring customers adhere to loan repayment schedules. This role requires a keen understanding of our app’s functionality and a commitment to delivering exceptional customer service.
Here are some things you’ll do
- Drive efforts to achieve agreed-upon sales targets and outcomes within the designated schedule, demonstrating a commitment to meeting and exceeding performance expectations.
- Perform thorough cost-benefit and needs analyses for existing and potential customers, ensuring tailored solutions that meet their unique requirements and drive value.
- Expedite the resolution of customer problems and complaints, employing a proactive approach to maximize satisfaction and strengthen customer loyalty.
- Present, promote, and sell products/services with compelling and well-articulated arguments to both existing and prospective customers, showcasing a deep understanding of their needs and preferences
- Coordinate sales efforts with team members and other departments
- Analyze, and track sales and status reports
Relationship Building
The regular contacts and relationships this position will develop will have an impact on the performance of these positions
- Payment Operations
- Loan Review
- Collections
- Quality Assurance
- Product
- Engineering
- Customer Solutions
Minimum requirements
- A solid understanding of financial technology (fintech) products and services. This includes knowledge of digital banking, payment systems, and other relevant fintech solutions.
- Proven work experience as a Sales Representative particularly in a Fintech
- Excellent knowledge of MS Office
- Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
- Ability to create and deliver presentations tailored to the audience’s needs
Benefits of Joining
- Mission-driven, fast-paced, and entrepreneurial environment
- Competitive salary package
- A collaborative and flat company culture
- Where we work: Remote first, with the option to work in-person occasionally
Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law. We’re looking for more than just qualifications — so if you’re unsure that you meet the criteria, please do not hesitate to apply!
Location: Nigeria
Job date: Wed, 06 Dec 2023 04:42:51 GMT
Apply for the job now!
Share your story or advertise with us: Whatsapp: +2347068606071 Email: info@newspotng.com
