Job Vacancy: Operations Manager

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Job Vacancy: Job title: Operations Manager

Job description: About the job Operations Manager

Our client is one of the leading Food Service (QSR) Company having more than 30 stores across Nigeria and manage multiple brands.

The ideal candidate will be a dynamic leader with a strong background in food & beverage, a passion for exceptional customer service, and a proven track record of achieving operational excellence. As the Operations Manager, you will be responsible for maintaining a smooth and efficient stores operation while delivering an outstanding dining experience to our customers.

Roles and Responsibilities

  • Ensuring smooth operations and supporting the stores to achieve profitable sale.
  • Food Inventory and Food Quality Management
  • Managing & Leading Multiple Outlet operations,
  • Managing day to day Outlets operations, roaster management.
  • Profit and loss, all the financial management.
  • Performance reviews and appraisals for the associates and managers.
  • Customer Satisfaction
  • Training & Development.
  • Possess a cross-functional approach and define the medium & long-term roadmap to achieve growth & profitability targets for your cluster
  • Own P&L in collaboration with the operations & marketing teams
  • Brand building by creating and executing local marketing strategies
  • Evaluate and roll out new product features and other innovative offerings
  • Identify, communicate and work towards Profit Maximization by implementing Cost &Time management effectively.
  • Coordinate License related documents
  • Should be commercially aware
  • Manage a team of dynamic individuals
  • Comfortable working hands-on in a fast-paced environment.
  • Strategic thinking and sound business judgment
  • Strong negotiation skills with a proven ability to seek, create, negotiate and close a deal.
  • Excellent interpersonal and communication skills.
  • Should be street smart and understand the local market
  • Must have experience in opening a new store, QSR
  • Data-driven decision-making mentality and strong analytical thinking, along with a creative solutions-driven mindset
  • Should be ready to shift base to any region across the city


  • 10+ years of experience in F&B
  • Managerial and leadership skills
  • Available to relocate

Location: Nigeria

Job date: Fri, 10 Nov 2023 07:41:09 GMT

Apply for the job now!

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