Job Vacancy: Community Associate @CEP

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Job Vacancy: Job title: Community Associate @CEP

Job description: Company Description

Co-creation Hub is Africa’s leading technology innovation ecosystem builder on a mission to accelerate the application of science, technology and social capital for economic prosperity across Africa.

About the Creative Economy Practice

The Creative Economy Practice aims to enhance Job and Wealth Creation, and opportunities for Creative Expression for Africans (particularly women and young people), through innovation and the application of technology in the African Creative Economy.

The practice focuses on four main areas: * Research: Landscape, stakeholder, trends analyses and mappings to support evidence-based decision-making and advocacy for the Creative Economy in Africa.

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• Community and Ecosystem Development: Connecting creative and technology ecosystems and pan-African networks through the provision of workspace, face-to-face and online meetups and events.
• Investment Readiness: Training, bootcamps, incubators, accelerators, tailored advisory and other support to boost the capability and attract investment.
• Investments: Through our Syndicate Fund (equity, $50k – $250k) and management of partner funds – grants, debt, equity, hybrid and through investor education and advocacy.

The practice is an affiliate company of Co-creation Hub, https://cchub.africa, launched in 2010 to accelerate the application of social capital and technology for economic prosperity in Africa. Co-creation Hub, in addition to the Creative Economy Practice, includes CcHUB in Lagos, Nigeria & Windhoek, Namibia, Design Lab in Kigali, Rwanda – https://cchubnigeria.com/designlab/ and iHUB https://ihub.co.ke/ in Nairobi, Kenya.

Job Description

• Support engagement with community(ies) of Creative Economy stakeholders including creatives / creators, sector support organisations like hubs, associations and collectives, service providers and freelancers, employers, and business owners etc.
• Support the management of the daily operations of the Creative Economy community ecosystem. Build models, metrics of success and growth strategies, ensuring long-term success and growth of the community.
• Foster a sense of community by building relationships with the community across a range of stakeholder types.
• Stimulate engagement by interacting with followers and the Creative Economy audience.
• Develop content strategy across all social media channels.
• Understand the online user experience and consumer journey and suggest improvements to how we better engage with our audience directly.
• Liaise with the Communications Unit to monitor analytical reporting in line with KPIs.
• Analyse the effectiveness of our engagement and social media campaigns to shape the next wave of activity.
• Ensure all communication and tone of voice is consistent with our brand identity.
• Measuring the interaction level with the community;
• Monitoring answering questions, comments, and customer queries in a timely manner
• Monitoring the success of campaigns and analyzing community and social media data
• Preparing detailed weekly and monthly reports on social media activity;
• Monitoring and registering the increase or decrease in the follower volume; and tracking users’ interactions, such as likes, comments, and shares by employing analytic tools.
• Overseeing the publishing of relevant content, such as blog entries, on a regular basis and the relevant impact on audience across hubs
• Staying up-to-date on social media tools and best practices.

Qualifications

A keen understanding of:

• How Creative Economies work and how the communities in the sector operate.
• Tools and strategies that enhance community engagement both online and offline.

Experience

• Bachelors Degree or equivalent in Communication, English, Journalism, Marketing or a related field.
• 3-4years of social media marketing/content and campaign management experience to deliver against clear metrics for engagement.
• 2+ years in social community management including Facebook, Instagram., LinkedIn, Twitter and YouTube are essential.
• At least 2 years understanding of community networks and – design, functionality, strategy.
• Solid understanding of more emerging platforms such as TikTok, Clubhouse, etc.
• Wide knowledge of digital marketing methods – including content marketing, socialmedia, and online advertising.
• Knowledge of Hootsuite, mail chimp or similar programs to manage online postings on different platforms.
• Proficient in Google Analytics.
• Organisational skills to handle multiple priorities in a fast-paced environment.
• Excellent verbal, written, and presentation skills. Excellent communication skills to engage with technical and non-technical peers.
• Experience of working in a large, complex organization with extensive stakeholder management experience
• Knowledge of marketing trends and techniques.

Location: Lagos, Lagos State

Job date: Wed, 10 Jan 2024 23:23:21 GMT

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