Job Vacancy: Job title: Waiter
Job description: Company Description
Accor Brand situated in lagos ,Nigeria the largest country in Africa.
The ibis Lagos Ikeja hotel is a three star that offers affordable accommodation with its 165 air-conditioned comfortable rooms. The hotel is ideal for business travellers as all guests have access to free wi-fi, a self-service business centre and 4 conference rooms available for professional events or meetings. The hotel is located 10 minutes away from the Murtala Muhammed International Airport. The hotel offers its guests access to a gym, outdoor pool, 2 bars and a full service restaurant which offers all-you-can-eat buffet breakfast and dinner.
Job Description
DUTIES AND RESPONSIBILITIES
- Provides a friendly and personalized welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures follow-up
- Establishes good relations with guests, offering advice and fostering customer loyalty
- Promotes the F&B offer
- Is attentive to guests’ requests and respects them
- Helps gain customer loyalty through the high standard of service
- May be asked to receive deliveries and check food items
- Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
- Before every worksheet, finds out about dish composition and any shortages
- Organizes his/her work to suit fluctuations in numbers, events and guests
- Ensures the equipment used remains in good condition
- Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of Increases the average amount billed
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulation
- Respects the instructions and safety guidelines for the equipment (s) he uses
- Applies the hotel’s security regulations (in case of fire etc.)
- Applies the regulations on the sale of alcoholic beverages
Qualifications
SKILLS / QUALIFICATIONS REQUIRED
- OND/HND/Bachelor’s degree in Hotel Management or in any other related field
- Certifications or Vocational Trainings in Restaurant Management , Food and Beverage or in any other related course
- 2-3 years’ work experience as a waiter/ waitress in a hotel or restaurant
- Good memory
- Attention to detail and hygiene
- Good interpersonal skills and self-confidence
- Good service, sales and negotiation skills
- Ability to work as part of a team
Additional Information
Ibis Hotel Ikeja, provides an enviroment which would creat the best place to work for our dedicated employees.
Location: Ikeja, Lagos State
Job date: Fri, 01 Dec 2023 05:43:25 GMT
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