Job Vacancy: Telesales Executive

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Job Vacancy: Job title: Telesales Executive

Job description: Job Description:

Our client is a mobility technology company and they are looking to employ a Telesales Executive.

Job Summary

As a Telesales Executive, you will engage customers and provide customers with information about the company, resolve complaints, keep records of calls, and update customer’s details.

Job Responsibilities

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• Identify, qualify and cultivate new sales opportunities through multiple mediums such as email, phone calls, trade shows, and channel partner relationships.

• Execute on prospecting activities associated with the company’s marketing plan, and specific marketing campaigns.

• Utilizes CRM system and all necessary applications to manage and optimize sales opportunities, merge records and track all sales stages of the deal opportunities.

• Manage your assigned account and achieve sales targets and customer expectations.

• Conduct phone presentations to educate customers, identify their needs and sell the right solutions for maximum value.

• Document and track the status of inquiries and coordinate appropriate responses using best judgment to ensure customer satisfaction.

Job Requirements

• OND, HND or BSc.

• Minimum of one year experience as a Customer Service Representative.

• Excellent communication and phone skills with strong sales and relationship-building skills.

• Ability to assess customer information, determine and address problem areas, and present the solution effectively.

• You must have an effective and professional demeanor in conducting telephone sales with customers.

• You must be flexible, and dependable and have the willingness to learn, excel and understand the customer’s position as well as assist where and when needed.

• A confident, nicely-persistent attitude that focuses on achieving goals.

Location: Lagos, Lagos State

Job date: Fri, 13 Oct 2023 22:18:44 GMT

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