Job Vacancy: Job title: Telecom Network Monitoring System Engineer Job at ipNX Nigeria Limited
Job description: ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Position: Telecom Network Monitoring System Engineer
Job Location: Lagos
Employment Type: Full-time
Description
- To monitor the network and provide all required first-level support to core network infrastructure issues.
- This includes liaising with ipNX service providers and ensuring escalations are carried out in line with the defined guidelines.
- Ensure smooth running of all network monitoring systems, both for Core network nodes and transmission network.
- Escalating issues related to cooling, voltage instability, shelter leakages, etc.
- Ensure continuous engagement of vendors and OEMs on service-related issues.
- Proactively escalate issues to the network infrastructure team for capacity planning and network optimization.
- Run on 247365 network monitoring operation.
- Ensure Core network and Customer links Monitoring applications are functioning properly: Solarwinds, Nagios, Nagviz, SAM, VNQM, etc.
- Engagement of various Colo/POP sites manager in ensuring smooth running of the sites and our equipment therein.
- Managing access requests for ipNX Operation team visit to POPs/Colo sites, arranging joint visits to sites.
Educational Qualifications & Functional Skills
- University Degree in Engineering.
- 3 – 5 years of work experience.
- Professional Qualification (CCNA, CompTIA Network+, ITIL, etc.) an added advantage.
- Knowledge of networking and network monitoring/management.
- Knowledge and experience with various web technologies.
- Ability to learn new things quickly.
Functional Skills:
Monitoring & Troubleshooting and Alerting:
- Proactive monitoring of the status and performance of network infrastructure and services across the regions.
- Troubleshooting and resolving first-level network outages on the network.
- Perform second-level escalation on network outages or faults to responsible parties.
- Proactive monitoring of the FTTH network (OLT outages, PON port outages, link outages, etc.) for all faults and outages.
- Proactive monitoring of hardware status of equipment (cooling, power, security, etc.) running on the network and escalating to responsible parties in the event of a fault.
Location: Nigeria
Job date: Sat, 20 Jan 2024 08:38:38 GMT
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