Job Vacancy: Job title: Team Lead, Core Infrastructure (Information Technology)
Job description: Job Description:
About Company: Our client is a startup network infrastructure company that specializes in providing managed services for infrastructure, network management, data integrations, and application management in Nigeria. The Company is known for its reputation for high-quality service delivery and customer satisfaction.
The company is seeking to hire an experienced Team Lead, Core Infrastructure who will ensure that the team meet their day-to-day operation of networks. He/she will manage all network deployment, wireless/last-mile infrastructure and ensure maximum availability of the network by minimizing outages.
Job Responsibilities:
Provide day-to-day support of networks and clients.
Manage all network deployment projects.
Manage all stages through to project closure.
Manage business and project risks, and effective plan and risk assessment so that timescales and project costs are understood and underwritten by all the parties
Identify, engage and successfully manage stakeholders.
Build effective relationships and leverage on these to ensure the right outcome for the project and stakeholders.
Develop detailed resource forecasts and estimates.
Generate performance & availability reports.
Maintain and ensure full compliance with all NOC processes and procedures.
Identify and provide first-line support on all faults on the network in accordance with the company’s standard operating procedure for fault escalation and management.
Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met.
Ensure proper technical documentation of all network events throughout normal/shift cycles or operations.
Answer all network support-related telephone calls and interface with internal/external customers on operational issues and related network events, using standard operating procedures.
Requirements
Key Requirements:
HND/BSC Computer Science, Electrical Engineering, Information Technology.
4+ years hands-on network project engineering experience.
Professional Certifications: Mikrotik MTCRE (Mandatory), Cisco CCNP is complementary.
Project Management Skills.
Strong Knowledge of the Mikrotik platform.
Good analytical and problem-solving skills.
Hands-on experience with monitoring, network diagnostic and network analytics tools.
Benefits
Compensation: Base Pay of N350,000.00 monthly net (Highly Negotiable) + other interesting benefits.
Location: Lagos, Lagos State
Job date: Sun, 17 Mar 2024 02:30:16 GMT
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