Job Vacancy: Operations Manager – Lagos, Nigeria

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Job Vacancy: Job title: Operations Manager – Lagos, Nigeria

Job description: To drive the CSC operations business with a focus on excellence in operations and project management. The individual will ensure the delivery of commercial, administrative and world class operational support and competence. This is a regional role with a focus on Nigeria and wider West Africa.

Operational Management

 Management of West African based client engagement and associated business development

 Management of Protective Services and Embedded Consultant Services and client requirements across West Africa on a day-to-day basis.

 In conjunction with Business Operations team, ensuring that project administration and project financial recording is of the highest standard


 Collaborate with a wide range of Operations Managers in the management of all engagement’s tasks throughout Europe, Middle East & Africa as required

 Delivering high quality work in response to identified needs of existing and new clients. Maintaining and expanding business relationships through collaboration with clients.

 Ensure all projects are being delivered on time and in budget

 Identify and implement operations management processes

 Lead on the West Africa journey management and protective security service lines, pushing for the highest standards of delivery in these areas.

 Ensure that embedded consultants are effectively supported by Control Risks

 Responsible for the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards

 Commercial management of embedded consultancy engagements, including scoping and writing high quality proposals

 Responsible for the identification and selection of third-party suppliers and vendors. Leads the vetting and management of third-party providers across the region

 Developing successful client relationships

 Creation and management of sales leads



 At least 3 years experience delivering operational risk management

 Deep knowledge of Nigeria and wider regional affairs

 Developed commercial skills in relation to the provision of risk management services in Nigeria / West Africa

 Strong data management and IT skills, with professional experience and ability in Excel..

 Excellent report writing skills

 Experience in successfully managing client / consultant relationships

 Highly developed communication skills


 Demonstrated experience in the delivery of high-quality bid writing and authoring proposals for new business.

 French language skills


 Competitive salary

 Accommodation and transport within Lagos

 Annual leave and international flight allowances

Location: Nigeria

Job date: Fri, 26 May 2023 22:14:08 GMT

Apply for the job now!


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