Job Vacancy: Job title: Operations Manager – Lagos, Nigeria
Job description: To drive the CSC operations business with a focus on excellence in operations and project management. The individual will ensure the delivery of commercial, administrative and world class operational support and competence. This is a regional role with a focus on Nigeria and wider West Africa.
Management of West African based client engagement and associated business development
Management of Protective Services and Embedded Consultant Services and client requirements across West Africa on a day-to-day basis.
In conjunction with Business Operations team, ensuring that project administration and project financial recording is of the highest standard
Collaborate with a wide range of Operations Managers in the management of all engagement’s tasks throughout Europe, Middle East & Africa as required
Delivering high quality work in response to identified needs of existing and new clients. Maintaining and expanding business relationships through collaboration with clients.
Ensure all projects are being delivered on time and in budget
Identify and implement operations management processes
Lead on the West Africa journey management and protective security service lines, pushing for the highest standards of delivery in these areas.
Ensure that embedded consultants are effectively supported by Control Risks
Responsible for the operational management of consultants in accordance with client requirements, Control Risks policies and appropriate international standards
Commercial management of embedded consultancy engagements, including scoping and writing high quality proposals
Responsible for the identification and selection of third-party suppliers and vendors. Leads the vetting and management of third-party providers across the region
Developing successful client relationships
Creation and management of sales leads
At least 3 years experience delivering operational risk management
Deep knowledge of Nigeria and wider regional affairs
Developed commercial skills in relation to the provision of risk management services in Nigeria / West Africa
Strong data management and IT skills, with professional experience and ability in Excel..
Excellent report writing skills
Experience in successfully managing client / consultant relationships
Highly developed communication skills
Demonstrated experience in the delivery of high-quality bid writing and authoring proposals for new business.
French language skills
Accommodation and transport within Lagos
Annual leave and international flight allowances
Job date: Fri, 26 May 2023 22:14:08 GMT
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