Job Vacancy: Loan Collector Job at Wema Bank Plc

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Job Vacancy: Job title: Loan Collector Job at Wema Bank Plc

Job description: Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the position below:

Job Position: Loan Collector

Job Locations: South South, South East, South West and Northern Nigeria
Grade Level: EH1 – EH3

Job Summary

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• As an SME Field Loan Collector, you will play a pivotal role in our financial services team.
• Your primary responsibility will be to manage and facilitate the efficient collection of loans from SME clients.
• This dynamic role involves conducting field visits to client locations, assessing financial situations, and implementing strategic collection plans.
• The ideal candidate will have a strong background in finance, a keen understanding of lending practices, and exceptional communication and negotiation skills.
• Join our team and contribute to fostering positive client relationships while ensuring the financial health of our SME portfolio.

Responsibilities
Key Expectations:

• Engage customers past due on their loan payments physically and through other electronic means.
• Persuade and negotiate repayment plans and settlement offers with customers to make the payments and resolve their delinquent accounts.
• Follow up on a daily basis with a promise to pay (PTP) through frequent visitation and phone calls and mails.
• Document all collection efforts and customer interactions accurately in the collection report.

Key Performance Indicator (KPI)

• A minimum of 50 interactions per day.
• 12.5 million weekly recoveries.
• 50 million recoveries on a monthly basis.

Qualifications
Below are the qualifications and skills required to work as a Tele-collector:

• A First Degree in any Social Science or Management Science course
• 3+ years of experience in a related field
• Customer-oriented: Must be driven by the Bank’s purpose of delivering valuable products.
• Show a strong ability to critically analyze market problems and define clear, detailed, and logical product and service solutions.
• Platform product leadership: collaborate with product and engineering leadership across the Bank to develop the platform and skillset.
• Possess strong analytical skills and the ability to leverage data to make informed feature designs and recommendations.

Location: Nigeria

Job date: Thu, 25 Jan 2024 07:33:42 GMT

Apply for the job now!