Job Vacancy: Job title: Lifeshade Hospital – Syx-Brij Nigeria Limited Current Job Opportunity – Apply Now
Job description: Syx-Brij Nigeria Limited – Our client, Lifeshade Hospital, located at No. 3 Oshonig behin Street, Beside Mobile Filling Station, Off Awolowo Road, Oke-Ota Ona, Ikorodu, Lagos is a new modern private hospital committed to providing exceptional healthcare services to the community. They are seeking highly motivated and skilled individuals to join their team in the capacity below:
Job Title: Customer Care Representative
Location: Ikorodu, Lagos
Employment Type: Full-time
Reports to: Admin Officer
Job Purpose
- We are looking for a Customer Care representative who can help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
- Helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Job Responsibilities
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers.
Qualifications
- High School Diploma, General Education Degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Customer-centric
- Result-driven
- Focus on quality and attention to detail
- Good time-management skills
- Ability to multi-task
- Strong interpersonal and communication skills
- Critical-thinker and problem-solver
- Ability to work with minimal supervision.
Remuneration
Competitive salary and benefits package, including health insurance, retirement plan, and vacation time.
To Apply
Interested and qualified candidates should:
Application Deadline: 4th October, 2023.
Anybody asking you to pay money to schedule your interview or offer you job may be a scam
Location: Ikorodu, Lagos State
Job date: Sat, 16 Sep 2023 23:36:30 GMT
Apply for the job now!
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