Job Vacancy: Knowledge Management & Communication Manager – PLANE Nigeria

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Job Vacancy: Job title: Knowledge Management & Communication Manager – PLANE Nigeria

Job description: Job Title: Knowledge Management and Communication Manager – PLANE Nigeria

Reports To/Supervisor: Output Four Lead

Role Location: Abuja, Nigeria

Contract Duration: May 2023 – August 2024

Type of Contract: Naira Based Contract

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Background:

Nigeria PLANE will be a seven-year programme funded by the Foreign, Commonwealth and Development Office (FCDO) and represents one window of intervention in a broader package of investment intended to enable a more inclusive and effective basic education system. It seeks to do this through improvements made in teaching and learning, focusing on foundational skills in reading, writing and mathematics. It aims to unlock governance bottlenecks that support education service delivery improvement, improve the regulation of the non-state sector and embed the use of data and evidence in the programme and within the system.

It has four primary outputs: (i) Teaching & Learning: Evidence-based teaching and learning approaches & materials in use in better-managed performance-focused schools and teaching colleges; (ii) Governance of state systems: Improved planning, personnel management and public financial management practices; (iii) Governance of non-state systems: Improved management and performance of the non-state sector; and (iv) Use of Evidence and Communication: Effective generation, communication and use of evidence to inform citizen engagement and improve service delivery. PLANE will work in Kano, Kaduna and Jigawa, the South West, South East, and the federal capital territory.

DUTIES AND RESPONSIBILITIES

The PLANE Knowledge Management & Communication Manager is responsible for the strategic communication, knowledge management, and advocacy for PLANE. He/She works to produce high impact deliverables – such as research, newsletters, case studies, discourse events, learning sessions, websites, online resource centres, media products, media campaigns – that are relevant for PLANE delivery and impact. This role will provide technical direction in knowledge management, communications and advocacy through appropriate strategies, processes, and initiatives to improve programme delivery, visibility, and learning.

He/She will work across all outputs to develop record management processes, and policies and identify areas to increase efficiency across the PLANE programme KPIs. H/She will work closely with the Monitoring and Evaluation team and will also create joint activities with programme partners through workshops, meetings, training, etc. to strengthen connection to aid information exchange within systems across the PLANE programme and portfolio.

The responsibilities of this role include but are not limited to:

• Implement communication strategies to increase visibility and brand credibility of PLANE among target audiences to support result communication and scaling of impact.
• Translate the PLANE knowledge management, communication and advocacy strategy into work plan activities and where necessary, improve it.
• Lead delivery of knowledge management, communication and advocacy activities.
• Develop an optimum reporting protocol and support the reporting process.
• Maintain quality and ensure PLANE’s standards for all externally shared products are met for products such as reports, leaflets, event posters, newsletters, social media.

• Ensure a high degree of technical accuracy, quality and ethical standards and assemble external talent, supervise, and provide strategic direction for sub-contractors and short-term consultants in charge of web and graphic design, photography, videography, digital marketing, and technical writing.
• Work closely with the MEL and technical staff and partners to ensure high-quality strategic communication on Programme progress for external and internal reporting and learning.
• Generate knowledge products, such as but not limited to, evidence-based opinion pieces, success stories, case studies, guides, and toolkits.
• Coordinate the establishment of technology to manage programme knowledge such as a social media, Resource Centre, Website, Document Management systems.
• Ensure internal & external newsletter development and dissemination to the client, diverse audiences, and stakeholders.
• Write and curate technical content for the PLANE website and social media in collaboration with technical leads ensuring messages are consistent and engaging. Increase reach, engagement and followers on PLANE social media.
• Design and implement effective learning activities, engage partners and learning champions especially Windows 2 & 3 in the execution of learning activities.
• Work with the Output and Location Leads to document and share lessons learned and best practices for dissemination and guide future work planning.
• Conceptualise, plan, manage, and execute successful knowledge sharing events including roundtables, seminars/webinars, workshops, conferences, and peer learning sessions.
• Facilitate cost effective, deliberate press appearances and interviews, publication of editorials and ensure the programme impact, stories and opportunities are disseminated widely.

• Build the PLANE brand assets and communications tools such as report templates, slide decks, icons.
• Lead engagement with stakeholders, FCDO, as appropriate.

SKILLS AND QUALIFICATIONS

Education

A minimum of Master’s degree or higher in a humanities course such as mass communications, literature, law, knowledge management, or a relevant field from a top university.

Experience

· Over 8 years of work experience with steadily increasing responsibility with at least 5 years of them in international development in research & analysis, communications, knowledge management roles.

Essential

• · Certification in international development technical approaches and/or specialized disciplines such as knowledge management is a plus.
• · Strong planning skills are vital: strategic and annual planning competencies and the ability to conceptualise activities and drive them from idea to execution.
• · Strong qualitative and quantitative research skills are essential, must possess the ability to deliver technically rigorous documents.
• · Professionalism and demonstrated experience working effectively with project teams and senior management, with a team-player attitude and proactive, responsive, and collaborative work style.
• · Excellent events management, facilitation, capacity building skills are critical.
• · Excellent oral and written communication skills, including the ability to synthesize large amounts of information and repurpose messages for different audiences.
• · A person with a creative approach to problem-solving, a positive attitude, an ability to work under pressure and adhere to tight deadlines.
• · Mastery of Microsoft Suite and familiarity with managing CRM software.
• · High attention to detail and commitment to high-quality work.
• · Cross-cultural competence, comfortable engaging in a global firm, a proven ability to work across multiple business functions and proficient at managing stakeholders.
• · Possesses a high level of comfort with technology as a KM solution.
• · Demonstrated long term commitment to a career in international development.

Language requirements:

Essential: Fluency in English, written and spoken.

METHOD OF APPLICATION:

Qualified candidates should please send their CV and cover letter to ng_recruitment@dai.com by the of 9th May 2023 using the Job Title as the subject of the email. Applications from women, people with disabilities and young people who meet the above qualifications are encouraged to apply.

DAI will only contact candidates that are successful at this pre-qualification stage.

More information about DAI can be found on the DAI website;

Location: Nigeria

Job date: Tue, 25 Apr 2023 22:15:43 GMT

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