Job Vacancy: IT Operations Officer

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Job Vacancy: Job title: IT Operations Officer

Job description: Job Description:

Our client is the distributor for the world’s leading office and home fittings manufacturers in Nigeria. They have an opening for an IT Operations Officer in Lagos.

Job Overview

As IT Operations Officer, you will be responsible for supporting the Head of Technology & Digital Solutions in providing optimal service to the teams. In addition, you will support the company’s strategic pivots around web commerce.

DUTIES AND RESPONSIBILITIES

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• Supports user accounts, network or system rights, and access to systems and equipment by following policies, procedures, and tools.

• Administer application and hosted services roles, accounts, credentials, configuration, and backups.

• Evaluation, testing, and implementation of new applications and cloud-hosted services.

• Participate in the auditing of application access, and inventory of software, hardware, and licenses.

• Supports the routine maintenance, modification, and documentation of applications.

• Participates in efforts to implement application and OS updates including upgrades, patches, and new releases.

• Supports the installation, upgrade, or decommissioning of designated systems, products, and infrastructure under the guidance of senior team members.

• Support and use integration tools allowing for the seamless transmission of data from disparate systems.

• Provide Tier 2 technical support for the Desktop support team and escalation to third-party provider support.

• Escalation to third-party provider support.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology or a related field.

• 3 – 5 years of work experience.

• Good knowledge of technology and service management.

• IT support-specific skills (network, technical support).

• Familiarity with modern operating systems and server platforms.

• Networking.

• Helpdesk support.

• Cloud computing.

• Microsoft windows and Office 365 administrator skills.

• Web technology.

Location: Lagos, Lagos State

Job date: Thu, 20 Jul 2023 05:50:46 GMT

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