Job Vacancy: InterGuide Air Services Current Available Job Opportunity- Apply Now

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Job Vacancy: Job title: InterGuide Air Services Current Available Job Opportunity- Apply Now

Job description: InterGuide Air Services is a Travel Management Company (TMC) situated in the heart of Lagos, Nigeria. Our services include Ticketing and Reservation, Hotel Reservation/booking, Travel Arrangement – Excursion and Tour packages, Professional Travel Consultancy, Car Rental Services. Travel Insurance, Cruise, Visa Assistance & Procurement, Protocol (After Sales Services). We are recruiting to fill the position below:

Job Title: Head of Agency

Location: Ikeja, Lagos

Employment Type: Full-time

Job Objective

  • Responsible for oversight of all aspect of the agency’s operations, ensuring the delivery of high-quality travel services to clients, and managing the agency’s staff members.


  • Develop and execute marketing, sales, and service strategies to drive business growth
  • Building, growing and developing online travel agency (OTA)
  • Manage budgets, financial performance, and maintain statistical and financial records
  • Monitor sales performance and implement initiatives to meet and exceed sales targets
  • Implement alternative and innovative ideas for achieving new business
  • Oversee the smooth, efficient running of the business
  • Stay abreast of industry products, services, and pricing
  • Oversee the use of reservation systems, online booking platforms, and other technology tools
  • Ensure that the agency’s technology infrastructure is up-to-date and effective
  • Monitor and report on KPIs and agency performance metrics
  • Stay updated on changes in travel regulations and advise the team accordingly
  • Provide sales/management reports to the President and other stakeholders
  • Analyze data to make informed decisions and improvements in services and operations
  • Deal with disciplinary matters and customer complaints.
  • Monitor industry trends and competition to adapt and refine the agency’s strategic direction
  • Identify opportunities for new markets, partnerships, and revenue streams
  • Liaise with travel partners, including airlines, hotels, and other travel service providers to manage bookings and schedules
  • Build and maintain strong client relationships by ensuring exceptional customer service
  • Drive a positive and motivated work environment
  • Provide training and development opportunities to staff members to enhance their skills and knowledge

Academic Requirements

  • Bachelor’s Degree / HND in Travel Management or related field.

Required Work Experience

  • 15+ years’ experience in the travel industry preferably in a large TMC
  • Must be able to speak, write, and speak English language fluently. A French speaker would be a bonus.
  • Proven experience in a leadership role within the travel industry, with a minimum of 5 years of management experience
  • Must have IATA experience and expertise
  • Strong knowledge of travel agency operations, booking system, and industry trends
  • Proficiency in the use of Sabre GDS and/or other GDS platforms

To Apply

Interested and qualified candidates should submit their CV to: , Cc: using the Job Title as the subject of the mail.

Application Deadline: 15th December, 2023.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam

Location: Ikeja, Lagos State

Job date: Mon, 20 Nov 2023 05:49:27 GMT

Apply for the job now!


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