Job Vacancy: Helpdesk Supervisor Job at So Fresh

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Job Vacancy: Job title: Helpdesk Supervisor Job at So Fresh

Job description: So Fresh is a healthy food company with operations across Nigeria. At So Fresh, we believe food should be fresh and close to nature as much as possible; hence, we create tasty, fresh, delicious healthy food options.

We are recruiting to fill the position below:

Job Position: Helpdesk Supervisor

Job Location: Ikeja, Lagos

Employment Type: Full-time

Job Summary

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• Serve customers by providing product and service information.
• Resolve customers’ concerns, complaints and obtain feedback.
• Train and mentor, the online sales and helpdesk team on company standards and expectations
• Cross-sell and up-sell product items.
• Ensure sales are closed at the stipulated time.
• Provide leadership, coaching and direction to the Online sales team.

Requirements

• Candidates should possess a B.Sc or HND certification in a relevant field
• 2 -3 years of experience in a customer service role in the food/retail industry

Location: Ikeja, Lagos State

Job date: Sun, 03 Sep 2023 07:41:56 GMT

Apply for the job now!