Job Vacancy: Job title: Head of Sales Conversion (AutoTech Company)
Job description: Job Description:
Coverage Location: Nigeria
Reports To: Country Manager
Compensation: Pay range is from $3000 monthly + other interesting benefits
About Company: Our client is a renowned Auto-tech company that is driving innovation in the automotive sector in Africa. The company has a widespread presence in Africa, with a comprehensive range of services, including sourcing, financing, and after-sales support.
The Company is currently seeking to hire an innovative and entrepreneurial individual who would be responsible for the conversion of all approved financing leads within the country.
Job Objective: This role will be solely responsible for achieving the commercial goals of
the business in the country and building long-term strategy for optimizing sales conversions
while focusing on a quarterly execution approach. S/he will be responsible for walking customers through the sales conversion funnel and driving high conversion rates across all channels. In addition, the role will develop the sales conversion plans, manage sales operations, develop the deal making playbook and drive closed deals in Nigeria.
Our ideal candidate must have a solid sales background in credit, insurance, and/or non-traditional products, leading and managing sales team, have strong commercial and negotiation skills, and have a deep understanding of the country’s local nuances.
Job Responsibilities:
§ Develop sales conversion plans for company growth and improvement of sales.
§ Manage all aspects of the country’s sales conversion funnel end to end:
§ Drive follow up and conversion for all leads that have been originated by the originations team
§ Drive a sales conversion structure with strong time dependent SLAs for customer engagement and conversion
§ Drive a strong culture of ownership to ensure that lost leads are negligible or minimized
§ Continuously optimize the conversion playbook to ensure shorter turnaround times in deal adaptation for ever
§ Aggregate data driven solutions to frequently raised challenges from customers to ensure scale driven conversions
§ Build a close relationship and playbook with the credit team to ensure deal making for each customer is priority
§ Drive strong operational processes across the sales funnel to ensure we drive efficiency at each step and fast loan disbursement timelines
§ Drive strong collaboration with the operations team to ensure all SLAs are met
§ Understand the uniqueness of each sales channel and the strategies to improve
§ Continually assess sales and conversion processes and compile strategic goals reports to submit to superiors in line with reporting timelines. This among others will include funnel conversion, declines, SLAs
§ Oversee the hiring, training and performance management of the sales conversion team in your country. Be involved in staff selection, training development, scheduling, performance management and ongoing professional development of employees
§ Set the vision for the Sales Conversion team and define the overall strategy for increasing conversions at every step in the funnel growth to scale
§ Improve our sales channels and grow community engagement
§ Ensure a data-driven decision-making process for improving the sales conversion funnel
§ Passionately drive continuous improvement initiatives across all facets of the sales operations funnel.
§ Benchmark internally and externally while driving the organization towards best-in-class performance
§ Maintain, manage, and establish as necessary key performance indicators (KPIs) to drive continuous improvement
Work closely with the country manager and the Global Head of Sales Conversion to ensure that sales operations structures are properly deployed locally with respect to local nuances
Requirements
§ First Degree a reputable institution
§ Master’s Degree would be an added advantage
§ Extensive training in sales, operations, team building, leadership, management and other business areas
§ 8+ years of sales and operations experience with increasing levels of responsibility
§ Previous experience in credit sales, insurance sales, non-traditional products is prerequisite
§ Extensive experience in managing complex projects and growing/scaling an unstructured business
§ Experience working in a matrix, extremely dynamic, fast-paced, results-oriented multi-country environment; and prioritization
§ Ability to define the long-term sales operations strategy while also having the ability to craft immediate hands-on tactical responses to the conversion process
§ Proactive, ethical, high energy, hands-on manager with great interpersonal skills to function across all levels of country operations
§ Thoughtful and demonstrates good judgment and strong decision-making based on accurate and timely analysis
§ Strong organizational and project management skills; attention to detail
§ Proven experience building strong partnerships able to establish credibility and support with other stakeholders
§ Data oriented mindset with the ability to understand well the metrics of the activity
§ Ability to granularly manage a team with Results-oriented approach to work; willingness to do whatever it takes to help the team
§ Ability to identify and implement efficiencies and process improvements
§ Ability to deliver highest standards of customer service
§ Strong problem solving and creative skills
Technical Requirements
§ Strong communication, organization and negotiation skills
§ Motivated self-starter with the ability to work with little or no supervision
§ Excellent data analytics skills and ability to understand and interpret data patterns
§ Proven track record of leading successful, innovative commercial operations teams
§ Deep understanding of country’s local nuances
§ Solid understanding of reporting and tracking
§ Good people management and reporting skills
Benefits
Compensation: Pay range is from $3000 monthly + other interesting benefits
Location: Lagos, Lagos State
Job date: Sun, 27 Aug 2023 07:33:23 GMT
Apply for the job now!
Share your story or advertise with us: Whatsapp: +2347068606071 Email: info@newspotng.com
