Job Vacancy: Head of Operations Job at Servelead Global

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Job Vacancy: Job title: Head of Operations Job at Servelead Global

Job description: Servelead Global – Our client, a leading Financial Institution in Northern Nigeria, committed to providing accessible financial services to empower communities and foster economic development is recruiting to fill the position below:Job Position: Head of Operations
Job Location: Kano
Employment Type: Full-timeResponsibilities

  • Ensure efficient workflow and optimal resource utilisation.
  • Implement process improvements for enhanced efficiency.
  • Collaborate with various departments for seamless operations.
  • Develop and implement operational strategies.
  • Monitor KPIs for performance tracking.
  • Manage vendor relationships and procurement.
  • Control operational budgets and expenditures.
  • Implement disaster recovery and business continuity plans.
  • Coordinate cross-functional initiatives and projects.
  • Conduct operational reviews and audits.
  • Stay updated on industry trends and technology.
  • Mentor and develop operations team members.
  • Facilitate communication between senior management and staff.

Qualifications

  • Bachelor’s degree in Business Administration, Finance, or a related field. Additional qualifications such as an MBA or certifications in operations management would be advantageous. Proficient in using software or technology platforms to drive operational efficiency
  • Proven experience (at least 5 years) in a similar role, preferably within the microfinance industry or banking sector.
  • Sound knowledge of microfinance banking operations, including loan processing, account openings, cash management, and customer services.
  • Strong understanding of relevant regulatory guidelines, laws, and industry best practices governing microfinance bank operations.
  • Excellent leadership and management abilities, with the capability to motivate and guide a diverse operations team. Exceptional communication and interpersonal skills to collaborate effectively with internal and external stakeholders.
  • Strong analytical skills, with the ability to identify process gaps, inefficiencies, and propose effective solutions.
  • Strong organisational and time management skills, with the ability to prioritise and manage multiple tasks effectively.
  • Ethical and trustworthy, demonstrating a high level of integrity in dealing with sensitive information

Benefits

  • Annual salary – N4,000,000 to N6,000,000
  • Performance bonuses of up to 2m per annum

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to:

Location: Kano, Kano State

Job date: Sun, 28 Apr 2024 03:40:27 GMT

Apply for the job now!

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