Job Vacancy: Head of Facilities

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Job Vacancy: Job title: Head of Facilities

Job description: Who we areis an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.About the roleLocation: Lagos (Onsite)To facilitate the smooth running of the company and the execution of its goals and projects, the Head of Facilities is responsible for the professional and efficient management of all the company’s facilities. You will lead, oversee and manage the FCM department operations, building environment and projects.What you will get to do:Team Management

• Hire, train, and manage a team of facility managers across multiple offices.
• Supervise and develop the Facility Management Officer and two technicians.

Strategic Planning and Operations

• Plan for future development in line with strategic business objectives.
• Develop and implement facility management policies and procedures.
• Oversee building and grounds maintenance, including space management and janitorial services.
• Ensure that all buildings meet health and safety requirements and standards.

Project Management

• Plan and manage the best allocation and utilization of space and resources for new buildings or reorganize current premises as needed.
• Jointly supervise and coordinate the work of contractors with the vendor management department.
• Ensure that work by staff or contractors is completed satisfactorily and follow up on any deficiencies.

Maintenance and Services

• Ensure the maintenance of all company buildings and grounds.
• Oversee the maintenance and installation of all electrical and plumbing fittings.
• Ensure electricity generators are operational and manage the procurement of diesel for all locations.
• Oversee the procurement and maintenance of furniture and fittings

Energy Management

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• Develop energy-saving guidelines to reduce costs, including diesel consumption and generator usage.
• Explore and introduce alternative energy sources where possible..

Contract and Service Provider Management

• Jointly handle the selection of contractors and service providers with the vendor management department.
• Ensure strict adherence to all SLAs and that service providers deliver value commensurate with their payments.
• Use performance management techniques to monitor and demonstrate the achievement of agreed service levels and lead improvement initiatives.

Regulatory Compliance and Liason

• Liaise with all relevant regulatory bodies and utility providers to ensure seamless business operations in all facilities.
• Respond appropriately to emergencies or urgent issues as they arise.

Candidate Abilities & Personality requirements:

• An organised and assertive individual who is proactive, creative, and resourceful.
• An outstanding team player and self-starter, able to work with minimum supervision.
• Great at staying calm and diplomatic under intense pressure.
• Able to manage own time and prioritise work to ensure deadlines are met and targets achieved, and take personal responsibility for own work and actions.
• Able to work within a secure and confidential environment, maintain confidentiality and demonstrate tact and diplomacy at all times.
• Able to use own initiative and make simple or business-critical decisions as required.
• Clear verbal communicator with excellent telephone manners.
• Able to work accurately with excellent attention to detail at all times.
• Ability to liaise with staff at all levels, both internally and externally.
• Able to develop excellent working relationships both internally and externally.
• Excellent organisational skills.
• Knowledge and commitment to safe work practices and Occupational Health and Safety (OHS) policies and procedures
• Knowledge of safe lifting, working at heights practices and manual handling techniques
• Ability to identify risks to staff safety and take all practical measures to protect staff and visitors where a risk has been identified.
• Demonstrates strong interpersonal skills and a professional manner and approach at all times including an equable temperament and a neat appearance.
• Able to cope well when under pressure from competing priorities, unpredictable requests and interruptions.
• Availability to travel to various locations as required

Key Performance Indicators:

• Quality of specific deliverables.
• Internal customer satisfaction.
• Internal process quality

To Succeed in this role we think you should have:

• Graduate degree or equivalent qualification in technical/engineering operations and facilities management or a minimum of seven years of previous facility, maintenance, operations or office administration experience.
• Experienced Microsoft Office user, particularly Word, Excel, PowerPoint and Outlook.
• Experienced database and financial software user e.g. Excel.
• Competent Internet, email and Google applications user.
• Relevant professional qualifications (e.g. CFM, Nebosh) will be an advantage

What we can offer you:
: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. * Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.

• Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process:

• A preliminary phone call with the Recruiter
• An interview with the Hiring Manager, the People Operations Manager.
• An interview with a member of our Executive team.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Location: Lagos, Lagos State

Job date: Fri, 24 May 2024 04:29:57 GMT

Apply for the job now!