Job Vacancy: Job title: FMCG Account Manager
Job description: We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.
Job Details
INSPIRE SUCCESSFUL DECISIONS
Kantar’s Worldpanel division is searching for a dynamic, collaborative and experienced FMCG Account Manager to join our teams. Based in Lagos, Nigeria – this is an incredible opportunity to be a part of our exciting vision for the future!
Role’s Mission
Does the idea of working with a large set of information and complex data, using innovative analysis techniques in order to achieve the best solutions for different businesses and for leading global brands in the market attract you?
We’re looking for an inspiring and confident candidate, who is able to inspire, challenge, influence and shape client briefs – by being collaborative, insightful and extremely passionate about generating insights through Shoppers’ data.
If you’re experienced in the FMCG industry and are used to building and managing strong and trusting relationships with clients based on impactful data insights; as well as undertaking tasks with an enthusiastic, positive can-do attitude and be able to lead a team and manage multiple stakeholders and projects at the same time – then this is the right role for you!
This FMCG Account Manager role will be leading a team of Client Executives, while managing and supporting several key accounts of FMCG clients that are currently part of our local Client Service Team’s portfolio.
This position will involve a high level of client interaction and relationship management, as well as designing and delivering impactful projects for a wide range of contacts and business needs. We expect you to be able to drive client impact by maximizing the use of purchase panel insight, influence an audience and collaborate internally and externally to grow and develop successful relationships.
If you’re willing to go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in, apply for a career that’ll be out of the ordinary and join us!
Key outcomes
- Be responsible for managing your own day-to-day workload on the area of the business you have responsibility for and establishing priorities with the client as needed – we expect you to anticipate client demands and proactively find solutions, rather than just answering requests.
- Deliver presentations to clients that meet the objectives of the clients’ briefs, which secure production and interpretation of data insights that highlight relevant patterns, and implications to their businesses as you’ll offer actionable recommendations.
- Lead a team of Client Executives – where you’ll be expected to set goals and work priorities for the team, as well as provide regular constructive feedback to your team members, and encourage a culture of learning and constant growth.
- Create and maintain strong relationships with all main client decision makers/budget holders, developing the application of consumer panel as a solution to answer business questions to ensure a strong influence on client thinking.
- Develop opportunities to grow revenue for the team with a focus on widening our network, identifying client issues, and co-creating innovating solutions with our data.
- Manage appropriate inductions and training programmes with clients.
- Submit (or advise on) monthly revenue forecasts whilst maintaining and building a pipeline of proposals.
- Develop a good knowledge of category and brand awareness and utilise it in identifying and explaining key influences on market performance.
- Develop full knowledge of basic and advanced Powerview analysis – so that you’ll be able to confidently use advanced features such as level groups, distributions, and others.
Key Capabilities
Your background will ideally look like this…
- Bachelor’s Degree in Marketing, Economics, Statistics, Management, Sociology, Econometrics or equivalent fields.
- Minimum of 5 years of previous professional experience in Client Management and/or Market Research roles (preferably in the FMCG industry) with a proven record on building successful relationships with clients.
- Holds previous experience in team management with a demonstrate evidence of leadership skills and ability to motivate others.
- Full business proficiency in English (C1 Level Minimum).
- Proven business experience with MS Excel (e.g., Advanced Formulas; Pivot Tables) and MS Power Point.
- Possesses strong verbal and visual presentation skills with the ability to articulate in a confident and composed manner insightful and impactful presentations.
- Experience delivering business analysis-based consulting projects with the ability to provide value added client insights, and present complex data clearly and incisively.
With the following qualities…
- Inquisitive, with critical thinking, and demonstrate genuine passion for consumer behaviour.
- Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions.
- Is proactive, optimistic, and willing to get involved to achieve the team’s goals and objectives.
- Is highly collaborative and adaptable with the ability to work effectively within different cultural and technical environments.
- Possesses outstanding communication and interpersonal skills in order to comfortably connect with partners at all levels across the organization and facilitates discussions in a constructive manner.
The following, although not mandatory, will be appreciated…
- Previous working experience in the FMCG industry.
- Familiarity with fundamental statistical concepts and analysis.
- Experience working with shoppers’ data and/or consumer panel’s data and insights.
- Experience on working with complex Data Sets (preferable experience with consumer panels both on Usage and Purchase), by showcasing effectiveness in analysing, interpreting and articulating data with business implications.
- Previous experience working within a multicultural business environment and developing solid working relationships with clients and colleagues from different countries and cultures.
Privacy and Legal Statement
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Country
Nigeria
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.
Location: Nigeria
Job date: Sat, 08 Jul 2023 05:32:03 GMT
Apply for the job now!
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