Job Vacancy: Field Sales Specialist

Job Vacancy: Job title: Field Sales Specialist

Job description: JOB DESCRIPTION

Job Title: Field Sales Specialist – SME Segment

Division: Retail

Function: Sales & Business Development

Department: Sales

Reporting to: Head, ipNX Retail Sales

Location: Lagos

Travel Frequency: Minimal

Work Schedule: Monday to Friday 8am to 5am

Date: 12th may,2023

Purpose of the Job

To grow and develop the SME segment of the retail broadband connectivity market. Facilitate network

coverage expansion, increase revenue and sales volume as well as position the organisation as the dominant brand in the SME space.

Penetrate the segment and become the preferred internet service provider for small

businesses, hotels, churches, schools, restaurants and bars, recreation centres, hospitals etc. * Deliverables

Expected Key Results Key Activities

Grow customer pipeline within the SME segment

for ipNXFOS.

Generate and qualify leads within assigned territories for

immediate conversion

Grow customer-base in alignment with approved

sales targets. * Acquire and onboard customers to achieve sales

objectives. * Carryout supervisory role within the SME

segment

Lead performance efforts of the Field Sales Operations

(SME Segment) by coordinating activities of direct sales

executives and putting measures in place for the

attainment of individual sales targets

Facilitate network coverage expansion Identify growth opportunities and existing coverage gaps

in cities of operation.

Acquire access and submit relevant

documentation for site surveys and Fibre-To-The-

Premise (FTTP) deployments.

Achieve Return on Investment (ROI) targets

within coverage areas.

Deepen market penetration and achieve minimum of

65% Uptake to Homes Passed ratio within the first (1st)

year of deployment.

Grow adoption and revenue for other ipNX Retail

Division products and services such as Connected

Homes, Connected Office and Voice.

Achieve defined sales targets by targeting relevant

market for each of the products and services offered by

the Retail Division.

Customer Relationship Management Cultivate and maintain cordial customer relations with

small and medium enterprises on the network to achieve

high retention

Increase average revenue per user (ARPU) Position high-end products and services for adoption so

majority of the customers are subscribed to the higher

service plans

Business Productivity Analyze competitive environment to support and

improve pricing, services and product development

strategies as well as sales efforts.

Develop cross – selling relationships with SMEs and

develop value propositions for differentiating product

offerings.

Collate and manage robust industry/regional data for

insightful data analytics

Reporting Provide management with necessary sales reports,

budgets, sales plan and market analysis for the region. * Ensure reports contribute to business insight

Decision -making, and minimize overall report burden.

Closing Coordinate with relevant technical and service delivery

teams to deliver excellent onboarding experience for the

customer.

Coordination and support of client-initiated Request for

Proposal (RFP), Request for Information (RFI) and

Request for Tender (RFT).

Demonstrate (Key Competencies)

Educational Qualifications & Functional Skills: * BSc. or HND Engineering / Computer Science / Marketing / Sales / related disciplines

• Understanding of communications Network, Experience in a b2b, B2C sales environment; field

sales, consistent track record of success in achieving product effectiveness and customer

experience targets. * Demonstrate a high level of organization and quality with multitasks, efficiency & priority

setting. * Good Microsoft office suite competence.

Exemplary communication skills – both face to face and over the telephone. Ability to communicate

effectively at all levels of an organization.

Work Experience: * At least 2 years’ experience within the

telecoms, FMCG space or the

banking/insurance sector; knowledge of

retail market, competitor behavior and

strategy, including related product

dynamics and product management. * Must demonstrate interpersonal

capabilities and leadership.

Other Requirements: * Customer Focus

• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning

Dimensions

Financial Dimensions: * Budget:

• PO Approval:

Other Dimensions: * No. of vendors:

• No. of direct reports:

Impact of position

Impact on customers (Please select one of the options below):

i) Type of customers

Mainly Internal Mainly External Internal & External 

Approvals

Reporting Manager Functional Head HR

Requirements

Customer Focus * Tech savvy

• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning

Location: Nigeria

Job date: Tue, 16 May 2023 22:55:26 GMT

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