Job Vacancy: Customer Service Support Job in Lagos

Request for Proposal: Trial Observation for Criminal Cases against Journalists in Nigeria

Job Vacancy: Job title: Customer Service Support Job in Lagos

Job description: We are one of the financial services provided by Trafalgar Associates, a trusted and licensed lender with over a decade of providing quick loans in Nigeria.

We are recruiting to fill the position below:

Job Positionn: Customer Service Support

Job Location: Lagos Island, Lagos

Employment Type: Contract



  • Manage incoming phone calls from Customers
  • Identify and assess customers’ data on through Application Merchant portal for followup
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information and report as required by the Customer Service Department.
  • Handle customer complaints, provide appropriate solutions and alternatives within deadlines; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

Location: Nigeria

Job date: Thu, 25 May 2023 06:49:35 GMT

Apply for the job now!

Share your story or advertise with us: Whatsapp: +2347068606071 Email:

--Recommended Articles--


Please enter your comment!
Please enter your name here