Job Vacancy: Job title: Customer Service Representative Job at GUO Logistics Limited
Job description: GUO Logistics Limited is a household name in the transportation industry and one of the largest providers of intercity and inter-state transportation and logistics, serving more than 200 destinations across Nigeria and West Africa with a modern environmentally friendly fleet.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Utako, Abuja (FCT)
Employment Type: Contract
Job Description / Responsibilities
- Process customer requests, parcel registration/collections and keep updated customer records.
- Provide accurate, valid and complete information to customers.
- Manage and track inbound and outbound items on a daily basis.
- Resolve customer complaints via phone calls and emails.
- Escalate all exceptions for resolution.
- Oversee tripping, manifesting, storage and inventory of parcels on a day to day basis.
Location: Abuja, FCT
Job date: Sun, 10 Dec 2023 03:26:19 GMT
Apply for the job now!
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