Job Vacancy: Customer Service Officer Job at Outcess Solutions Nigeria Limited

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Job Vacancy: Job title: Customer Service Officer Job at Outcess Solutions Nigeria Limited

Job description: Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.We are recruiting to fill the position below:Job Position: Customer Service Officer
Job Location: Ikeja, Lagos
Employment Type: Full-timeResponsibilities

• Answers phone and responds to customer requests.
• Upsell/Sell pro
• duct and services, place custom orders in computer system.
• Follow up on customer inquiries, if not immediately resolved.
• Provide customers with product and service information.
• Transfer customer calls to appropriate staff (as and when asked for)
• Identity, research, and resolve customer issues using computer systems and applications
• Recognize, document and alert the supervisor of trends in customer calls.

Requirements

• NCE, OND,HND/Bachelor’s degree in any Field of study.
• Candidate must be within the age bracket 20 – 35years
• Customer orientation and ability to adapt/respond to different types of characters

Location: Ikeja, Lagos State

Job date: Wed, 05 Jun 2024 04:52:44 GMT

Apply for the job now!