Job Vacancy: Job title: Customer Relationship Manager
Job description: Company description We help you anticipate, manage and control malicious security risks thanks to tailor-made services led by experts in risk and crisis management….
Job Ad & Profile Description
Position : Customer Relationship Manager
We are looking for a Customer Relationship Manager.
Missions:
- The Client Relations team is responsible for managing the enterprise clients. The company has some of the largest companies in Nigeria as its clients, and they require an extremely professional and diligent team of relationship managers to service their needs
- The team is responsible for activities such as managing sales & purchase orders, supply planning and delivery, managing client complaints and issues, receivables collection, and ultimately growing the relationship with each of our enterprise clients. As the manager of this team, you will be primarily responsible for the team’s activities and performance
- The sales team is responsible for generating new business for the company As an organization we have aggressive growth targets and the Sales team is primarily responsible for this growth. These individuals will be responsible for prospecting leads, developing products with potential clients, and ultimately generating new revenue for the business
- As the leader of these teams team, you will also be expected to build close relationships with the executives of our top clients and ensure that they consider the company to be one of the best companies that they work with.
Required profile for job ad : Customer Relationship Manager
Qualifications:
- Strong verbal and written communication skills in English
- Strong team management and leadership experience, with experience leading teams/departments of over 10 people
- Strong relationship skills – be able to manage communication with multiple clients in an extremely professional manner. This is especially important for managing client issues and disputes
- Strong communication skills
- Strong analytical skills – we are a data driven company and this individual needs to be able to prepare and analyze reports on the company’s sales performance
- Strong systems and IT experience – this individual should have comfort with IT systems and actively push the sales team to systemize processes
- Experience with advanced ERP systems is a plus (SAP, Oracle, Business Dynamics, etc.
Job criteria for job ad : Customer Relationship Manager Job category :
Marketing, communication
Industries :
Associative activities
Distribution, selling, wholesale
Industry, production, manufacturing and other
Employment type :
Permanent contract
Region :
Location: Ikeja, Lagos State
Job date: Wed, 08 Nov 2023 23:36:08 GMT
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