Job Vacancy: Client Relationship Officer

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Job Vacancy: Job title: Client Relationship Officer

Job description: Job Description:Our client is one of the largest firm of estate surveyors and valuers in Nigeria and across Sub-Saharan Africa.Job SummaryWe are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them.Key Responsibilities

• Manages the organization’s clients in order to retain them.

• Service Charge and rent recovery.

• Point of contact for client complaints

• Manages and builds client and tenant database.

• Develop and implement strategies to ensure client satisfaction

Requirements

• 1st degree in relevant field and professional certifications

• 5-8 years’ client management experience

• Excellent communication skills

• Looks professional and presentable

• Strong knowledge of real estate market and industry

• Sociable and confidential

• Excellent relationship management skills

• Knowledge of Microsoft office tools

Location: Lagos, Lagos State

Job date: Thu, 28 Mar 2024 07:16:38 GMT

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