Job Vacancy: Client Relationship Executive Recruitment at Glover Nigeria

Advertisement


Job Vacancy: Job title: Client Relationship Executive Recruitment at Glover Nigeria

Job description: Glover Retail is currently recruiting suitable candidates to fill the position below:

Job Position: Client Relationship Executive

Job Location: Ikoyi, Lagos
Employment Type: Full-time

Responsibilities

  • The Client Service Executive will Interact with customers and provide/process information in response to inquiries, concerns and requests about products and services. S/he will provide services to the customers before, during and after a purchase.
  • Attract potential customers by answering product and service questions; suggest information about other products and services to customers.
  • Open, update and maintain customer’s account records from time to time

. * Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.

  • Ensure all displays have: Product name; Price, Selling type – portion/piece/weight.
  • Drive customer’s loyalty and relevant reward programmes
  • Ensure appealing composure to customers by providing quality, fresh products in a hygienic manner by self or through team members.
  • Ensure customers are always served in a pleasing manner
  • Ensuring better levels of commitment to serve customers.
  • Perform other duties as assigned by the management.

Requirements

  • HND / Bachelor’s Degree in Mass Communication or any relevant Degree.
  • 3-5 years’ experience as a Customer Service representative in a retail store.
  • Experience in retail supermarket /FMCG is an added advantage.
  • Confident and dynamic personality.
  • Candidates living on Lagos Island or environs are expected to apply.

Competencies & Skills Required:

Advertisement
  • Service-Oriented
  • Customer Minded
  • Stress Tolerance
  • Technical/Products Knowledge
  • Innovative
  • Team Player
  • Strong attention to detail
  • Commercial awareness
  • Communication skills – verbal and written
  • Listening skills.

Method of Application
Interested and qualified candidates should send their updated CV to: using the Job position as the subject of the email.

Location: Nigeria

Job date: Sat, 25 Dec 2021 02:44:18 GMT

Apply for the job now!

Share your story or advertise with us: Whatsapp: +2347068686071, +2348053062268, Email: [email protected]