Job Vacancy: Job title: Assistant Manager (Operations) Job at Intelics Solutions
Job description: Intelics Solutions is Africa’s largest Information Technology Enabled Services company, a Joint venture between Writer Business Services Private Limited, Asia’s largest & amongst top 7 worldwide Information Management Service provider & IAL Nigeria Limited, Nigeria’s oldest & largest Move Management Company. Through our services we offer business value to our customers by combining operational excellence with deep domain expertise across the entire spectrum of vertical, including Banking & Financial Services, Insurance & Healthcare, Manufacturing & Pharmaceuticals, Retail and Shipping & Utilities.We are recruiting to fill the position below:Job Position: Assistant Manager (Operations)Job Location: Nigeria
Employment Type: Full-timeKey Responsibilities
- Improve the manpower productivity levels by 25% from current productivity.
- Improving operational efficiencies, target of 90%
- Achieving TAT for packing, retrieval, refilling and customer queries.
- 100% closure of ‘4’ way incoming report and outgoing report (under design) so all boxes /files/documents at the point of entry & exit are scanned and recorded.
- To ensure that all escalations are resolved within the stipulated time-frame.
- To ensure that all system related updates are done on a timely manner in the location and any non-conformity is immediately brought to the notice of the seniors
- To ensure that branch meets/ exceeds the set benchmarks on various Key Performance Areas.
- To meet Sales/ Key Accounts team once every fortnight to discuss issues and share operational progresses – QCM
- To ensure timely and proper communication with other departments, customers and head office
- To ensure that the facility is maintained as per standards and all cartons are stored as per procedure.
- Analyzing reasons behind service delivery failures/malfunction and directing subordinates to rectify the defects.
Requirements
Professional Experience, skills,knowledge, and special expertise required:
- 3 years of experience in handling operations
- Strong communication skills
- Professional from service industry,with hands on experience in handling operatios would be the ideal person for this role
Location: Nigeria
Job date: Sat, 25 May 2024 06:47:50 GMT
Apply for the job now!
Share your story or advertise with us: Whatsapp: +2347068606071 Email: info@newspotng.com
