Job Vacancy: Senior Sales Manager: Merchant Acquiring

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Job Vacancy: Job title: Senior Sales Manager: Merchant Acquiring

Job description: ABOUT CELLULANTis a leading Pan African payments company that provides locally relevant and alternative payment methods for global, regional and local merchants. We provide a single API payments platform – Tingg – that enables businesses to collect payments online and offline while allowing anyone to pay from their mobile money, local and international cards, or their bank.Our StoryFounded in 2003, Cellulant has more than 20 years of experience in providing locally relevant payment solutions for businesses and their consumers.Our evolution over the years, from a digital content business to mobile banking and now to payments has allowed us to build strong relationships and partnerships. We’ve taken our years of experience and assets acquired over the years to provide a payments platform in the continent that focuses on driving merchant business and digital payments for local, regional, and global merchants in the continent, and digitizing both online and offline payments.Since 2003, the Cellulant team has learned, adapted and leveraged their experiences to pivot the business to become the leading payments provider in the continent.You can read more and our leaders and Champions.JOB TITLE:Senior Sales Manager: Merchant AcquiringThis role is based in NigeriaJOB DESCRIPTION:This role involves acquiring new customers and overseeing a portfolio of existing accounts or merchants. Your key responsibilities include fostering solid relationships with clients, creating strategies for account management, and working with internal teams to provide solutions tailored to clients’ needs. Additionally, you will be tasked with identifying opportunities for upselling and expanding business within current accounts.Key Relationships: Product Teams, FinOps Department, Customer Service, Finance Team, Legal Team.CORE RESPONSIBILITIES:

• New merchants/customers acquisition.
• Increase wallet share within both existing and new merchants.
• Analyzing sales metrics to determine whether current sales strategies are effective.
• Conducting in-depth research on competitors’ products, pricing, and market success to gain insight into customer preferences and interests.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company’s products or services.
• Develop strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Negotiating contracts and managing relationships with vendors, suppliers, partners, and other external parties to ensure compliance with legal requirements.
• Providing leadership, training, and motivation to the sales team to help them meet their goals.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.

QUALIFICATIONS & EXPERIENCE:Must have experience:

• At least 7 years of proven sales management experience.
• Knowledge and experience in the digital payments industry.
• Ability to deal with C-Level Executives.

Experience that will count in your favor:

• Certified Sales Professional (CSP) accreditation or any other sales accreditation is advantageous.
• Experience dealing with Mobile Network Operators and the Financial Sector i.e. Banks, Microfinance etc.

Qualifications:

• A bachelor’s degree in business management or administration, marketing, communications, or related field is preferred.
• Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.

SKILLS:

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• Excellent Communicator.
• Good strategic perspective.
• Strong negotiator.
• Value-based selling.
• Project management.
• Excellent analytical and problem-solving skills.

Personal attributes:

• Customer/relationship oriented.
• Results-oriented.
• Team player.

This role offers a hybrid arrangement, allowing for both office-based work and remote work in alignment with organisational policies.

Location: Nigeria

Job date: Tue, 26 Mar 2024 23:43:08 GMT

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