Job Vacancy: Job title: Junior Operations Manager
Job description: Our client is one of the leading Food Service (QSR) Company having more than 30 stores across Nigeria and manage multiple brands.
The ideal candidate will be a dynamic leader with a strong background in food & beverage, a passion for exceptional customer service, and a proven track record of achieving operational excellence. As the Operations Manager, you will be responsible for maintaining a smooth and efficient stores operation while delivering an outstanding dining experience to our customers.
Roles and Responsibilities
- Ensuring smooth operations and supporting the stores to achieve profitable sale.
- Food Inventory and Food Quality Management
- Managing & Leading Multiple Outlet operations,
- Managing day to day Outlets operations, roaster management.
- Profit and loss, all the financial management.
- Performance reviews and appraisals for the associates and managers.
- Customer Satisfaction
- Training & Development.
- Possess a cross-functional approach and define the medium & long-term roadmap to achieve growth & profitability targets for your cluster
- Own P&L in collaboration with the operations & marketing teams
- Brand building by creating and executing local marketing strategies
- Evaluate and roll out new product features and other innovative offerings
- Identify, communicate and work towards Profit Maximization by implementing Cost &Time management effectively
- Coordinate License related documents
- Should be commercially aware
- Manage a team of dynamic individuals
- Comfortable working hands-on in a fast-paced environment.
- Strategic thinking and sound business judgment
- Strong negotiation skills with a proven ability to seek, create, negotiate and close a deal.
- Excellent interpersonal and communication skills.
- Should be street smart and understand the local market
- Must have experience in opening a new store, QSR
- Data-driven decision-making mentality and strong analytical thinking, along with a creative solutions-driven mindset
- Should be ready to shift base to any region across the city
Requirements:
- 8-10 years of experience in F&B
- Managerial and leadership skills
- Available to relocate
Location: Nigeria
Job date: Thu, 07 Dec 2023 23:15:41 GMT
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