Job Vacancy: Job title: Assistant Customer Service Executive Job at Sterling Homes Limited
Job description: At Sterling Homes Limited, we are focused on the need to increase access to home ownership for the average citizen and create a better living experiences for people in a secure community. We are building communities for families, retirees, return-seeking investors (both local & international) and professionals, from our inception in 2014 till now, we have housed over 5000 people across Nigeria and we plan to do much more.
We are recruiting to fill the position below:
Job Position: Assistant Customer Service Executive
Job Location: Ojodu Berger, Lagos
Employment Type: Full-time
Job Description
- Manage professional and personal scheduling for Executives, including agendas, mail, email, phone calls, client management, and other company logistics
- composing and preparing correspondence that is sometimes confidential
- Maintaining a positive, empathetic and professional attitude toward Association membersat all times.
- Organize Executive meeting set-upsand plan events, both internal and off-site
- Keeping updated records of customer information, interactions, transactions, comments and complaints.
- Responding promptly to customer inquiries.
- Provide administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contacts database
- Maintain professionalism and strict confidentiality with all materials
- Providing feedback on the efficiency of the customer service process.
Required Skills and Qualifications
- First Degree in any related course
- 0 – 1 year of relevant work experience.
- Preferably female for gender balance
- Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
- Proficiency with office productivity tools and an aptitude for learning new software and systems
- Flexible team player, willing to adapt to changes and unafraid of challenges
- Ability to maintain confidentiality of information related to the Association and its members.
Location: Ojodu, Lagos State
Job date: Sat, 18 Nov 2023 06:21:59 GMT
Apply for the job now!
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