Job Vacancy: Job title: Sales Admin / Customer Service Officer Job at Costarchem Nigeria Limited
Job description: Costarchem Nigeria is a world leader in the delivery of tailored constructive solutions for virtually any type of construction project, combining high-quality products, expert technical support, customer service and innovation. Costar Building Product system has been producing innovative construction chemicals that help gives strength and increase the life span of a modern building.
We are recruiting to fill the position below:
Job Position: Sales Admin / Customer Service Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Process calls, mails and online sales request from clients promptly
- Analyze existing and potential markets to identify and secure business development opportunities
- Receive and respond to customer inquiries, queries and escalate to appropriate departments (accounts, warehouse etc)
- Maintain an accurate database of client and prospect information
- Ensure accuracy of all time bound submissions to external clients (quotations, invoices, orders)
- Demonstrate expert knowledge on company products for effective service delivery
- Manage end to end delivery of processed orders promptly
- Design and deliver technical training and continuous development initiatives.
- Closely work with sales and marketing counterparts to ensure product launch, exhibitions, and events are well supported.
- Provide back-end support to the sales team in the discharge of functions
- Compile sales reports and monitor sales efforts
- Communicate customer feedback
- Coordinate technical forums and presentations within the country.
- Develop good customer relationship by phone calls, follow-ups, emails, broadcasts etc.
- Provide technical expertise, offered technology, tools, on customer’s technical –related business needs.
Qualifications
- B.Sc in Business Administration, Business Management or a related field with a minimum of 2 years of experience
Location: Ikeja, Lagos State
Job date: Thu, 05 Oct 2023 05:08:26 GMT
Apply for the job now!
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